Frequently Asked
Questions
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There are 4 criteria under which you can be eligible for continuing education credits.
The activity promotes an understanding of the laws and regulations governing CBP or enforced by CBP, including relevant laws and regulations of CBP's partner government agencies.
The activity contributes directly to CBP's trade priorities, programs, policies, and/or business practices.
The activity provides understanding of U.S. imports and exports.
The activity conveys information intended to increase and improve U.S. trade compliance and enhance risk management.
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The timeline for approval or denial may be affected by various factors. Once the payment is made, the reviewer has four business days (i.e. not including weekends or federal holidays) to provide a disposition on your request. Therefore, the time taken for approval or denial may extend beyond four calendar days. It is advisable to plan accordingly to avoid delays in the expected outcome.
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CE credits for accredited activities will be assigned based on the activity’s length, assuming the activity meets the relevant criteria. Accreditors will assign a distinct number of credits to the activity in 0.5-hour increments. To calculate total credits for an event, each accreditor will add up all eligible items in the agenda, in minutes, then divide by 60, and round to the nearest 0.5-hour increment within 10 minutes (or 0.166 hours, rounded down to 0.16) of the top or bottom of the hour. The 10-minute window is standard across continuing education licenses, such as the state bar or real estate, and it has been adopted here.
For online, self-administered courses ONLY: Accreditors will use the Continuing Education Unit standard calculation, where 10 hours equals 1 credit hour based on the methodology created by the International Accreditors for Continuing Education and Training in 1970, and it has become the industry standard for calculating self-administered continuing education hours.
More information on the methodology and the calculation formula can be found at IACET https://www.iacet.org/standards/ansi-iacet-2018-1-standard-for-continuing-education-and-training/continuing-education-unit-ceu/about-the-ceu/.
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Industry or trade-related conferences
Webinars and seminars
Online, self-administered courses (also known as asynchronous)
Company trainings (internally developed or offered by an outside vendor)
Port tours
Trade days sponsored by local associations
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Social events (happy hours, sports outings)
Certain Government-led meetings (COAC, ITAC, TSN, bi-weekly Trade Meetings)
Reading or authoring trade publications or thought pieces
Individual professional development
Courses administered by an established academic institution and offered as part of their curriculum
Sales or marketing events
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You will receive the unique identifier number in your email stating the activity has been approved.
In order to support the integrity of your Continuing Education program, we recommend that you wait to broadcast the unique identifier code at or near the end of your activity to encourage brokers to stay engaged throughout the entire activity to deter brokers from leaving the activity early.
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You must maintain your submission documentation and return messages from TrüTrade Solutions for 6 years. This will ensure that a pathway from CBP to TrüTrade Solutions to the education provider to the licensed customs broker is maintained for future auditing purposes following the close of each triennial period.
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CBP has developed a logo for you to brand your accredited activities. TrüTrade Solutions will provide this logo to you in your activity approval notification along with instructions to the education provider on how to use it.
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TrüTrade Solutions will gladly include the weblink to your educational offerings on our website. Upon submission, indicate that you would like the link included, and provide the URL.